The Ernest Sports Care Pack provides peace of mind…
Protect your investment with the Ernest Care Pack which provides the following benefits:
Should the unit become accidentally damaged or broken during the covered term, Ernest Sports will
repair or replace the unit up to two times per year with only a $100 deductible.
The Ernest Sports Care Pack provides a free pathway to download product enhancements, update
and/or additional features as they are released.
Please contact your Ernest Sports ES16 Tour representative or call 855-354-4653 for more details.
Offer only available within 30 days of ES16 Tour purchase.
Ernest Care is nontransferable and nonrefundable.
Each Ernest Sports product has a 1 year manufacturer warranty covering manufacturer defects. For a repair to be covered by the warranty, it must have been purchased directly from Ernest Sports or an authorized Ernest Sports distributor less than one year prior to date of return for repair.
Contact Ernest Sports at 855-354-4653 to receive a RA# prior to sending your unit. Ernest Sports is unable to process returns unaccompanied by a RA#. When mailing your product, please include a phone number, return address and a brief description of your problem along with the RA#.
Call Ernest Sports at 855-354-4653 for information on the repair of your Ernest Sports product. With approval, Ernest Sports will issue a RA#. All repairs must have a RA# clearly marked on the outside of the box. Inside the box and along with your RA#, be sure to include a phone number, return address and brief description of the issues you are experiencing with your unit.
Ernest Sports does not accept a return without prior approval and the issuance of an RA (Return
Authorization) number. Once approved and issued the RA number must be posted on the outside of the
package and on a note inside. Ernest Sports reserves the right to either remotely repair or replace the
ES16 if deemed necessary before any refund option may be exercised. The Ernest Sports ES16 Tour golf launch monitor may be returned within 30 days from ship date for a refund of the purchase price, less shipping and restocking fees. Return shipping is the responsibility of the customer including the risk of loss. Unless the product is defective, Ernest Sports may charge up to a 15% restocking fee of the
purchase price, plus any sales tax.
If software licenses have been downloaded they are not returnable. Any non-defective equipment
purchased from Ernest Sports is not returnable.
Ernest Sports, Inc.
5275 Triangle Pkwy, # 150
Norcross, GA 30092
P | 855-354-GOLF (4653)
P | 770-734-0413
F | 770-441-2106
Monday – Friday
8:30 am – 5:00 pm EST
Domestic Sales & Business Opportunities