Simulation FAQS

What do I need to run simulation at home?

Structor and hitting area

Enclosure, energy absorbing screen, industrial turf
4K Cinema Projector
PC or tablet stand
Overhead mounting support

Technology

PC or approved tablet

What are the PC recommeded requirments?

The recommended system specifications for a Windows PC running E6 software with third-party software at 4K resolution are as follows:

CPU: Intel i7 or higher, 10th generation or faster
RAM: 16 GB or more
GPU: NVIDIA RTX 30 series or faster
GPU Memory: 16 GB or more
Hard Drive: 200 GB or more of available space (to store golf courses from third-party software)
OS: Windows 11 *
Dedicated Ethernet ports: 2 or more (one required for launch monitor, one optional for hard-wired internet)
Internet download speed: 25 Mbps or higher ** (to quickly download golf courses from third-party software)

The minimum system requirements for a Windows PC without third-party software are as follows:

CPU: Intel i5 8400 or faster
RAM: 8 GB (16 GB for Swing Optix®)
GPU®: GeForce GTX 1060 or faster
GPU Memory: 6 GB or more
OS: Windows 10 (64-bit) Version 1803 or later *
Dedicated Ethernet ports: 1 or more (one required for launch monitor)
Internet download speed: 1 Mbps or higher **

The minimum system requirements for an iPad

Model: iPad Air 2 or higher, iPad mini 4 or higher, iPad 5th gen or higher, all iPad Pro models
iPadOS: 14 or higher

What distance do i need from the tee position to the impact screen?

We recommend 12 feet or more for safety purposes. For those with limited space, 10 feet is the minimum distance.

What ceiling height do I need for overhead launch monitor mount?

The launch monitor should be mounted 10-12 feet above the hitting area.

What software is included?

5-pack of E-6 games for immersive golf simulation gameplay. Additional E6 packages are avalible for purchase.

Tour Plus FAQs

What if the red/green LED will not light up?

The device is not receiving power. Check your battery cable connection and make sure the battery is charged.

What do I do if the LED will not turn green?

Check the ball position and make sure the logo of the ball is facing towards the unit. If the problem persists, try using a ball with a different logo.

What should I do if the app is not receiving the shot data?

Check the Bluetooth settings in your operating system first, then check the connection in the app.

How do you set up the unit for left-handed golfers?

The ES Tour Plus is designed for both left and right-handed golfers. Mirror the setup so that downrange is to the right of the ES Tour Plus.

The ES Tour Plus is not showing up in the Bluetooth settings for the computer or in the app. What should I do?

First make sure the ES Tour Plus is turned on and the Bluetooth on the computer is also on. If you answered “No” to the security prompt “Let Ernest Sports access your ES Tour Plus”, your ES Tour Plus will be blacklisted by your computer. See the question and answer below for information on what to do if your unit was blacklisted.

What should I do if my ES Tour Plus was blacklisted in the Bluetooth settings?

Go to the Settings menu on your computer (it should be listed near the bottom of the start menu or can be found in the notifications center). Click on “Privacy” and choose “Other Devices”. Scroll down until you see ES Tour Plus and make sure that it is enabled.

ESB1 FAQs

Why do you need a launch monitor?

The ESB1 unlocks your shot data using the latest doppler radar technology that captures accurate
data on every shot. Knowing how far you hit each club matters and is the key to playing better golf.

ES12 FAQs

Where do I find the code to activate my ES12 Player?

The activation code can be found in two different places: on the Quick Start Manual included in the box and on the back casing of the ES12 Player.

How do I connect my ES12 Player to the free ES12 app?

Apple Users: Initial pairing (and after pairing reset) MUST be completed from your Apple Bluetooth settings. For future connections, press and hold the club button on the ES12 Player. You will notice “PRG” blinking on the ES12 Player display – once blinking ends, your ES12 will be connected.

Android Users: After initial pairing, your Android device will show “Paired but not connected”. Once paired, your Android device will automatically connect to the ES12 as needed unless you reset the pairing on the ES12 or the Android device.

Why are some of my shots not reading?

If the shot is hit thin, it can send the ball under the radar area causing the device to miss the shot. Make sure your ball is positioned within the suggested area in relation to the ES12 Player device to minimize this occurrence.

What are the preprogrammed lofts for each club?

Club Degrees

Drv 10.5

3Wd 13

5Wd 16

Hyb 19

2Ir 17

3 19

4 22

5 25

6 29

7 33

8 37

9 42

P 46

G 50

S 55

L 60

ERNEST SPORTS FAQS