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Do you have some additional questions? Explore our FAQs below:




ES 2020

Personal Launch Monitor FAQs

Why do you need a launch monitor?

The ESB1 unlocks your shot data using the latest doppler radar technology that captures accurate
data on every shot. Knowing how far you hit each club matters and is the key to playing better golf.

Golf Simulation FAQs

What if the red/green LED will not light up?

The device is not receiving power. Check your battery cable connection and make sure the battery is charged.

What do I do if the LED will not turn green?

Check the ball position and make sure the logo of the ball is facing towards the unit. If the problem persists, try using a ball with a different logo.

What should I do if the app is not receiving the shot data?

Check the Bluetooth settings in your operating system first, then check the connection in the app.

How do you set up the unit for left-handed golfers?

The ES Tour Plus is designed for both left and right-handed golfers. Mirror the setup so that downrange is to the right of the ES Tour Plus.

The ES Tour Plus is not showing up in the Bluetooth settings for the computer or in the app. What should I do?

First make sure the ES Tour Plus is turned on and the Bluetooth on the computer is also on. If you answered “No” to the security prompt “Let Ernest Sports access your ES Tour Plus”, your ES Tour Plus will be blacklisted by your computer. See the question and answer below for information on what to do if your unit was blacklisted.

What should I do if my ES Tour Plus was blacklisted in the Bluetooth settings?

Go to the Settings menu on your computer (it should be listed near the bottom of the start menu or can be found in the notifications center). Click on “Privacy” and choose “Other Devices”. Scroll down until you see ES Tour Plus and make sure that it is enabled.

Driving Range Tech FAQs

I can’t find the free ES14 app in the app store when using my iPad. Why?

The free ES14 app is listed by Apple as an “iPhone only app” despite being equally compatible with iPhones or iPads. To find the app, click on “iPad only apps” in the top left corner of the app store. Select “iPhone only apps” from the dropdown. You will then see the appropriate app when you search for “ES14”.

How doHow does altitude impact distance? How important is it for me to have an accurate altitude if I want to have the most accurate shot data?

Carry distance is affected 1.1% for every 1,000 feet in altitude. Although it is important to have accurate altitude for the most accurate shot data, being off by a couple hundred feet will not greatly impact the shot data you receive.

What should I do if the app is not receiving the shot data?

Check the Bluetooth settings in your operating system first, then check the connection in the app.

ES Range App FAQs

Where do I find the code to activate my ES12 Player?

The activation code can be found in two different places: on the Quick Start Manual included in the box and on the back casing of the ES12 Player.

How do I connect my ES12 Player to the free ES12 app?

Apple Users: Initial pairing (and after pairing reset) MUST be completed from your Apple Bluetooth settings. For future connections, press and hold the club button on the ES12 Player. You will notice “PRG” blinking on the ES12 Player display – once blinking ends, your ES12 will be connected.

Android Users: After initial pairing, your Android device will show “Paired but not connected”. Once paired, your Android device will automatically connect to the ES12 as needed unless you reset the pairing on the ES12 or the Android device.

Why are some of my shots not reading?

If the shot is hit thin, it can send the ball under the radar area causing the device to miss the shot. Make sure your ball is positioned within the suggested area in relation to the ES12 Player device to minimize this occurrence.

What are the preprogrammed lofts for each club?

Club               Degrees

Drv                  10.5

3Wd                13

5Wd                16

Hyb                 19

2Ir                    17

3                      19

4                      22

5                      25

6                      29

7                      33

8                      37

9                      42

P                     46

G                     50

S                     55

L                      60

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Made in the USA


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Continental US Only


Limited Warranty

1 Year Warranty*